Licenses

Last Updated: July 17, 2025

Moon Inc., d/b/a LibertyX (NMLS No. 1238308), is licensed in the following U.S. jurisdictions.

Specific license disclosures are provided below the chart.

Licensed States

Please See LibertyX’s Complete Terms of Service

License Disclosures

Alabama

If you have a complaint regarding the company’s money transmission activity in the State of Alabama, please contact LibertyX via email at: [email protected]

For any unresolved consumer complaints, please contact:

Alabama Securities Commission

Attn: Enforcement Division

PO Box 304700 Montgomery, AL 36130

Tel: 1-800-222-1253 Email: [email protected]

Or submit a complaint online, here

Arkansas

If you have a complaint regarding the company’s money transmission activity in the State of Arkansas, please contact LibertyX via email at: [email protected]

For unresolved complaints, please contact:

Arkansas Securities Department

Attn: Enforcement Division

1 COMMERCE WAY

SUITE 402 LITTLE ROCK, ARKANSAS 72202

Tel: (501) 324-9260 Fax: (501) 324-9268 Email: [email protected]

Or submit a complaint online, here

Arizona

LibertyX is licensed by the Arizona Department of Insurance and Financial Institutions (DIFI) to engage in money transmission services pursuant to the Arizona Money Transmitter Act (A.R.S. subsections 6-1201 through 6-1220).

If you have a complaint regarding the company’s money transmission activity in the State of Arizona, please contact LibertyX via email at: [email protected]

For any unresolved consumer complaints, please contact the Arizona Department of Insurance and Financial Institutions at:

100 N 15th Avenue, Suite 261, Phoenix, AZ 85007-2630

Phone: (602) 771-2800

Email: [email protected]

Website: https://difi.az.gov

Connecticut

If you have a complaint regarding the company’s money transmission activity in the State of Connecticut, please contact LibertyX via email at:

[email protected]

For unresolved consumer complaints, please contact:

Connecticut Department of Banking Consumer Credit Division

260 Constitution Plaza

Hartford, CT 06103-1800

Tel: 860-240-8170

Email: [email protected]

Connecticut consumers with complaints or concerns can also contact the department online here:

https://portal.ct.gov/dob/consumer/consumer-complaints/online-elicensing-instructions

District Of Columbia

If you have a complaint regarding the company’s money transmission activity in the District of Columbia, please contact LibertyX via email at:

[email protected]

For unresolved consumer complaints, please contact the department’s Consumer Services Division at [email protected],

send a fax to (202) 354-1085 or call (202) 727-8000.

DC consumers with complaints or concerns can also contact the department online here:

https://disb.dc.gov/service/file-complaint-or-report-fraud

Florida

If you have a complaint regarding the company’s money transmission activity in the State of Florida, please contact LibertyX via email at: [email protected]

For unresolved consumer complaints, please send correspondence to:

Florida Office of Financial Regulation

200 E. Gaines Street Tallahassee, FL 32399-0376

Tel: 1-800-848-3792

Georgia

Moon Inc. dba LibertyX is a licensed money transmitter in the state of Georgia. If you have a complaint or concern regarding its money transmission services, you may contact LibertyX at 1 (800) 511-8940.

For unresolved consumer complaints, please contact:

Department of Banking and Finance for the State of Georgia

2990 Brandywine Rd., Suite 200

Atlanta, GA 30341

Tel: (888) 986 -1633

Iowa

If you have a complaint regarding the company’s money transmission activity in the State of Iowa, please contact LibertyX via email at: [email protected]

For any unresolved consumer complaints, please contact:

Iowa Division of Banking

200 East Grand Avenue, Suite 300

Des Moines, IA 50309

Tel: 515-281-4014 Email: [email protected]

Or submit a complaint online, here

Idaho

Unresolved consumer complaints regarding LibertyX services may be directed to the Idaho Department of Finance. Formal complaints must be in writing, please download the form here:

https://www.finance.idaho.gov/complaint-guidance/

Formal complaint forms may be submitted via:

Email: [email protected]

Mail:

Idaho Department of Finance

Securities Bureau

PO Box 83720

Boise, ID 83720-0031

If you have questions regarding formal complaint, please call 1-888-346-3378

Kansas

LibertyX is licensed by the Kansas Office of the State Bank Commissioner to engage in money transmission services pursuant to the Kansas Money Transmission Act (K.S.A. sections 9-555 through 9-596).

If you have a complaint regarding the company’s money transmission activity in the State of Kansas, please contact LibertyX via email at: [email protected]

For any unresolved consumer complaints, please contact the Kansas Office of the State Bank Commissioner at:

700 SW Jackson St, Suite 300, Topeka, KS 66603

Phone: (785) 380-3939

Toll-Free: 1-877-387-8523

Email: [email protected]

Website: https://www.osbckansas.gov

Louisiana

If you have a complaint regarding the company’s money transmission activity in the State of Louisiana, please contact LibertyX via email at: [email protected]

For unresolved consumer complaints, please contact:

Louisiana Office of Financial Institutions

Post Office Box 94095

Baton Rouge, LA 70804-9095

Tel : (225) 925-4660

[email protected]

Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the value of virtual currency. Transactions in virtual currency may be irreversible, and accordingly, losses due to fraudulent or accidental transactions may not be recoverable.

Some virtual currency transactions may be immediately effective when recorded on a public ledger, which is not necessarily the date or time that the resident initiates the transaction.

The value of virtual currency may be derived from the continued willingness of market participants to exchange legal tender for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency if the market for the virtual currency declines or collapses for an extended period of time.

Any surety bonds that Moon Inc. is required to maintain for the benefit of Louisiana residents may not be sufficient to cover all losses incurred by the residents. Louisiana residents should perform research before purchasing or investing in virtual currency.

Massachusetts

LibertyX is licensed by the Massachusetts Division of Banks to engage in money transmission services pursuant to the Massachusetts Money Transmission Act.

If you have a complaint regarding the company’s money transmission activity in the Commonwealth of Massachusetts, please contact LibertyX via email at: [email protected]

For any unresolved consumer complaints, please contact the Massachusetts Division of Banks at:

One Federal Street, Suite 710, Boston, MA 02110-2012

Phone: (800) 495-2265 (Toll-Free) or (617) 956-1500

Email: [email protected]

Website: https://www.mass.gov/how-to/file-a-complaint-with-the-division-of-banks

Maryland

If you have a complaint regarding the company’s money transmission activity in the State of Maryland, please contact LibertyX via email at: [email protected]

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding LibertyX (License No. 1238308)

by contacting theCommissioner’s office at:

Maryland Department of Labor

The Commissioner of Financial Regulation

500 North Calvert Street, Suite 402, Baltimore, Maryland 21202

Tel: (888) 784-0136

Additional information about LibertyX may be obtained at www.nmlsconsumeraccess.org

Michigan

If you have a complaint regarding the company’s money transmission activity in the State of Michigan, please contact LibertyX via email at: [email protected]

For unresolved complaints, please contact:

Michigan Department of Insurance & Financial Services

Address: 530 West Allegan Street Lansing, MI 48933

Phone: 877-999-6442

Website: https://www.michigan.gov/difs/

https://www.michigan.gov/difs/consumers/complaint

Additional information about LibertyX may be obtained at www.nmlsconsumeraccess.org

Minnesota

If you have a complaint regarding the company’s money transmission activity in the State of Minnesota, please contact LibertyX via email at: [email protected]

The Minnesota Department of Commerce and Financial Institutions Division will accept all questions or complaints from Minnesota residents regarding LibertyX

(MN-MT-1238308) by contacting the office at:

Minnesota Department of Commerce and Financial Institutions Division

85 7th Place East

Suite 280

St. Paul MN 55101

651-539-1500 (Main Office) or 651-539-1600 (Complaints)

Additional information about LibertyX may be obtained at www.nmlsconsumeraccess.org

Missouri

LibertyX is licensed by the Missouri Division of Finance to engage in money transmission services pursuant to the Money Transmission Modernization Act (RSMo sections 361.900 to 361.1035).

If you have a complaint regarding the company’s money transmission activity in the State of Missouri, please contact LibertyX via email at: [email protected]

For any unresolved consumer complaints, please contact the Missouri Division of Finance at:

301 W High St, Jefferson City, MO 65101

Phone: (573) 751-3463

Email: [email protected]

Website: https://finance.mo.gov

Mississippi

If you have a complaint regarding the company’s money transmission activity in the State of Mississippi, please contact LibertyX via email at: [email protected]

For unresolved complaints, please contact:

Department of Banking and Consumer Finance

PO Box 12129, Jackson, MS 39236

Tel: 601-321-6901

Or submit a complaint online, here

North Carolina

If you have a complaint regarding Moon Inc. dba LibertyX’s money transmission activity in the State of North Carolina, please contact us via email at: [email protected].

For unresolved complaints, please contact the North Carolina Commissioner of Banks at:

North Carolina Commissioner of Banks

316 W. Edenton Street

Raleigh, NC 27699-4309

Telephone: (919) 733-3016

North Dakota

If you have a complaint regarding the company’s money transmission activity in the State of North Dakota, please contact LibertyX via email at: [email protected]

For unresolved complaints, please contact:

North Dakota Department of Financial Institutions

1200 Memorial Highway

Bismarck, ND 58504

Phone: (701) 328-9933 (Main Office)

Email: [email protected]

File a Complaint | ND Department of Financial Institutions

Additional information about LibertyX may be obtained at www.nmlsconsumeraccess.org

Nebraska

If you have a complaint regarding the company’s money transmission activity in the State of Nebraska, please contact LibertyX via email at: [email protected]. For unresolved consumer complaints, please send correspondence to:

Nebraska Department of Banking and Finance

Address: 1526 K St #300 Lincoln, NE 68508

Phone: (877) 471-3445

Website: https://ndbf.nebraska.gov/

Email: [email protected]

New Hampshire

If you have a complaint regarding the company’s money transmission activity in the State of New Hampshire, please contact LibertyX via email at:

[email protected]

For unresolved consumer complaints, please contact:

New Hampshire Banking Department

53 Regional Drive, Suite 200

Concord, NH 03301

Tel: (775) 684-2970

New Mexico

If you have a complaint regarding the company’s money transmission activity in the State of New Mexico, please contact LibertyX via email at:

[email protected]

For unresolved complaints, please contact:

New Mexico Regulation and Licensing Department

Financial Institutions Division

P.O. Box 25101

Santa Fe, NM 87504-5101

Nevada

If you have a complaint regarding the company’s money transmission activity in the State of Nevada, please contact LibertyX via email at:

[email protected]

For unresolved complaints, please contact:

Nevada Department of Business and Industry

1830 College Parkway, Suite 100

Carson City, NV 89706

(775) 684-2970

Moon Inc. dba LibertyX is licensed by the Nevada Department of Business and Industry as a money transmitter. At this time, the Nevada Department of Business and Industry

does not license or regulate services related to virtual currency, including but not limited to virtual currency transmission or exchange which may be conducted by LibertyX.

New York

New York State Department of Financial Services

Moon Inc. dba LibertyX is licensed to engage in Virtual Currency Business Activity by the New York State Department of Financial Services. If you are located in the State of New York and have a complaint, please first contact LibertyX Support at [email protected].

If you still have an unresolved complaint, you may also direct your complaint to the attention of:

New York State Department of Financial Services,

One State Street

New York, NY 10004-1511,

+1 (212) 709-1540.

Please visit www.dfs.ny.gov and use the New York State Department of Financial Services Consumer Complaint Portal to file a complaint with DFS.

Ohio

If you have a complaint regarding the company’s money transmission activity in the State of Ohio, please contact LibertyX via email at: [email protected]

For unresolved complaints, please contact the Ohio Department of Commerce at:

Division of Financial Institutions

77 South High Street, 21st Floor

Columbus, OH 43215-6131

Tel: (877) 644-6338

Oregon

If you have a complaint regarding the company’s money transmission activity in the State of Oregon, please contact LibertyX via email at: [email protected]

For unresolved complaints, please contact the Oregon Division of Financial Regulation:

Oregon Division of Financial Regulation

PO Box 14480

Salem, OR 97309-0405

Telephone: 888-877-4894

Email: [email protected]

Or submit a complaint online, here

Pennsylvania

If you have a complaint regarding the company’s money transmission activity in the State of Pennsylvania, please contact LibertyX via email at: [email protected]

For unresolved complaints, please contact:

Pennsylvania Department of Banking and Securities

17 North Second Street, Suite 1300

Harrisburg, PA 17101

Tel: (800) PA-BANKS (800-722-2657) toll-free in Pennsylvania

Out of state: (717) 787-1854

Rhode Island

LibertyX is licensed by the Rhode Island Department of Business Regulation to engage in money transmission services pursuant to the Rhode Island Currency Transmission Act.

If you have a complaint regarding the company’s money transmission activity in the State of Rhode Island, please contact LibertyX via email at: [email protected]

For any unresolved consumer complaints, please contact the Rhode Island Department of Business Regulation at:

1511 Pontiac Avenue, Cranston, RI 02920

Phone: (401) 462-9500

Email: [email protected]

Website: https://dbr.ri.gov

South Carolina

If you have a complaint regarding the company’s money transmission activity in the State of South Carolina, please contact LibertyX via email at: [email protected]

For unresolved complaints, South Carolina customers can contact:

The South Carolina Office of Attorney General’s Commissioner at

South Carolina Money Services Division

1000 Assembly Street

Columbia, SC 29201

Phone: 1-803-734-1221

Website: https://tinyurl.com/SCMSB

South Dakota

If you have a complaint regarding the company’s money transmission activity in the State of South Dakota, please contact LibertyX via email at: [email protected]

For unresolved complaints, please contact the South Dakota Division of Banking:

South Dakota Division of Banking

1601 N. Harrison Avenue, Suite 1

Pierre, SD 57501

Consumer Hotline: 605-773-3421

Email: [email protected]

Or submit a complaint online, here

Vermont

If you have a complaint regarding the company’s money transmission activity in the State of Vermont, please contact LibertyX via email at: [email protected]

For unresolved complaints, please contact:

State of Vermont Department of Financial Regulation

89 Main Street

Montpelier, VT 05620-3101

Tel: (888) 568-4547

[email protected]

Washington

Fraudulent transactions may result in the loss of your money with no recourse.

If you have a complaint, please first contact LibertyX at 1 (800) 511-8940 or via email at [email protected]. After first contacting LibertyX, if you still have an unresolved complaint regarding the company’s regulated activity, please direct your complaint to:

Washington Department of Financial Institutions

File a complaint Online, mail, or fax:

Call: (360) 902-8703 or 1-877-RING DFI (1-877-746-4334)

Email: [email protected]