Licenses

Last Updated: August 30, 2024

Moon Inc., d/b/a LibertyX (NMLS No. 1238308), is licensed in the following U.S. jurisdictions.

Specific license disclosures are provided below the chart.

Licensed States

License Disclosures

Alabama

If you have a complaint regarding the company’s money transmission activity in the State of Alabama, please contact LibertyX via email at: [email protected]

For any unresolved consumer complaints, please contact:

Alabama Securities Commission

Attn: Enforcement Division

PO Box 304700 Montgomery, AL 36130

Tel: 1-800-222-1253 Email: [email protected]

Or submit a complaint online, here

Arkansas If you have a complaint regarding the company’s money transmission activity in the State of Arkansas, please contact LibertyX via email at: [email protected]

For any unresolved consumer complaints, please contact:

Arkansas Securities Department

Attn: Enforcement Division

1 COMMERCE WAY

SUITE 402 LITTLE ROCK, ARKANSAS 72202

Tel: (501) 324-9260 Fax: (501) 324-9268 Email: [email protected]

Or submit a complaint online, here

Connecticut

If you have a complaint regarding the company’s money transmission activity in the State of Connecticut, please contact LibertyX via email at:

[email protected]

For unresolved consumer complaints, please contact:

Connecticut Department of Banking Consumer Credit Division

260 Constitution Plaza

Hartford, CT 06103-1800

Tel: 860-240-8170

[email protected]

Connecticut consumers with complaints or concerns can also contact the department online here:

https://portal.ct.gov/dob/consumer/consumer-complaints/online-elicensing-instructions

Florida

If you have a complaint regarding the company’s money transmission activity in the State of Florida, please contact LibertyX via email at: [email protected]

For unresolved consumer complaints, please send correspondence to:

Florida Office of Financial Regulation

200 E. Gaines Street Tallahassee, FL 32399-0376

Tel: 1-800-848-3792

Georgia

Moon Inc. dba LibertyX is a licensed money transmitter in the state of Georgia. If you have a complaint or concern regarding its money transmission services, you may contact LibertyX at 1 (800) 511-8940. For unresolved complaints, you may contact:

For unresolved consumer complaints, please contact:

Department of Banking and Finance for the State of Georgia

2990 Brandywine Rd., Suite 200

Atlanta, Georgia 30341

Tel: (888) 986 -1633

Louisiana

If you have a complaint regarding the company’s money transmission activity in the State of Louisiana, please contact LibertyX via email at: [email protected]

For unresolved consumer complaints, please contact:

Louisiana Office of Financial Institutions

Post Office Box 94095

Baton Rouge, LA 70804-9095

Tel : (225) 925-4660

[email protected]

Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.

Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the value of virtual currency. Transactions in virtual currency may be irreversible, and accordingly, losses due to fraudulent or accidental transactions may not be recoverable.

Some virtual currency transactions may be immediately effective when recorded on a public ledger, which is not necessarily the date or time that the resident initiates the transaction.

The value of virtual currency may be derived from the continued willingness of market participants to exchange legal tender for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency if the market for the virtual currency declines or collapses for an extended period of time.

Any surety bonds that Moon Inc. is required to maintain for the benefit of Louisiana residents may not be sufficient to cover all losses incurred by the residents. Louisiana residents should perform research before purchasing or investing in virtual currency.

Maryland

If you have a complaint regarding the company’s money transmission activity in the State of Maryland, please contact LibertyX via email at: [email protected]

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding LibertyX (License No. 1238308) by contacting the Commissioner’s office at:

Maryland Department of Labor

The Commissioner of Financial Regulation

500 North Calvert Street, Suite 402, Baltimore, Maryland 21202

Tel: (888) 784-0136

Additional information about LibertyX may be obtained at www.nmlsconsumeraccess.org

Mississippi

If you have a complaint regarding the company’s money transmission activity in the State of Mississippi, please contact LibertyX via email at: [email protected]

For unresolved complaints, please contact:

Department of Banking and Consumer Finance

PO Box 12129, Jackson, MS 39236

Tel: 601-321-6901

Or submit a complaint online, here

Nevada

If you have a complaint regarding the company’s money transmission activity in the State of Nevada, please contact LibertyX via email at:

[email protected]

For unresolved complaints, please contact:

Nevada Department of Business and Industry

1830 College Parkway, Suite100

Carson City, NV 89706

(775) 684-2970

Moon Inc. dba LibertyX is licensed by the Nevada Department of Business and Industry as a money transmitter. At this time, the Nevada Department of Business and Industry does not license or regulate services related to virtual currency, including but not limited to virtual currency transmission or exchange which may be conducted by LibertyX.

New Hampshire

If you have a complaint regarding the company’s money transmission activity in the State of New Hampshire, please contact LibertyX via email at:

[email protected]

For unresolved complaints regarding LibertyX (27093-MT), please contact:

New Hampshire Banking Department

53 Regional Drive, Suite 200

Concord, NH 03301

(775) 684-2970

New Mexico

If you have a complaint regarding the company’s money transmission activity in the State of New Mexico, please contact LibertyX via email at:

[email protected]

For unresolved complaints, please contact:

New Mexico Regulation and Licensing Department

Financial Institutions Division

P.O. Box 25101

Santa Fe, NM 87504-5101

New York

New York State Department of Financial Services

Moon Inc. dba LibertyX is licensed to engage in Virtual Currency Business Activity by the New York State Department of Financial Services. If you are located in the State of New York and have a complaint, please first contact LibertyX Support at [email protected].

If you still have an unresolved complaint, you may also direct your complaint to the attention of:

New York State Department of Financial Services,

One State Street, New York, NY 10004-1511;

+1 (212) 709-1540.

Please visit www.dfs.ny.gov and use the New York State Department of Financial Services Consumer Complaint Portal to file a complaint with DFS.

Ohio

If you have a complaint regarding the company’s money transmission activity in the State of Ohio, please contact LibertyX via email at: [email protected]

For unresolved complaints, please contact the Ohio Department of Commerce at:

Division of Financial Institutions

77 South High Street, 21stFloor

Columbus, Ohio 43215-6120

Telephone: (866) 278-0003

Pennsylvania

If you have a complaint regarding the company’s money transmission activity in the State of Pennsylvania, please contact LibertyX via email at: [email protected]

For unresolved complaints, please contact the Pennsylvania Department of Commerce at:

Pennsylvania Department of Banking and Securities

17 North Second Street, Suite 1300

Harrisburg, PA 17101

1 (800) PA-BANKS (800-722-2657) toll-free in Pennsylvania

Out of state: (717) 787-1854

Vermont

If you have a complaint regarding the company’s money transmission activity in the State of Vermont, please contact LibertyX via email at: [email protected]

For unresolved complaints, please contact:

State of Vermont Department of Financial Regulation

89 Main Street

Montpelier, VT 05620-3101

Tel: (888) 568-4547

[email protected]

Washington

Fraudulent transactions may result in the loss of your money with no recourse.

If you have a complaint, please first contact LibertyX at 1 (800) 511-8940 or via email at [email protected]. After first contacting LibertyX, if you still have an unresolved complaint regarding the company’s regulated activity, please direct your complaint to:

Washington Department of Financial Institutions

File a complaint Online, mail, or fax:

Call: (360) 902-8703 or 1-877-RING DFI (1-877-746-4334)

Email: [email protected]