Read our walk through guide here

Bitcoin is “digital cash”, an innovative new currency designed for the Internet. With bitcoin you can send money peer-to-peer to anyone, anywhere in the world for pennies. For more information and tutorials on bitcoin check out WeUseCoins.

LibertyX charges a flat 1.5% fee for its instant cash-to-bitcoin conversion services. This is in addition to any fee the store charges. You can see the total fee you will be charged on any store page. The fees vary from store to store. The exchange rate is computed at the time the transaction is completed. You should not be charged any additional fees (processing fee or sales tax) above what is listed. Please contact support before paying any other fees as they cannot be refunded.
We aim to always be the lowest cost cash-to-bitcoin option.

We currently use an index of bitcoin exchanges (including Coinbase, Bitfinex, Bitstamp among others) to calculate the "market rate". When comparing other services to ours, you should factor in all fees that may not be included in the exchange rate (purchasing fees, wire transfer fees and time).

We believe in simplicity and convenience. With LibertyX, there are no transfer fees and you can get your bitcoin as quickly as you can get to your neighborhood store.

The live rate is shown on every page (after you log in) and is finalized at the time the bitcoin is sent out.

No! - There is no sales tax or additional fees above what is quoted on the store location page. If a store attempts to charge sales tax or requests any other fee above what is quoted on the store location page, please let us know at support@libertyx.com and we will look into your issue right away.

We have two types of stores in the LibertyX network: "Variable" - where you can purchase any dollar amount up to your daily limit or "PINs/Gift Card" - where you can purchase fixed PIN denominations ($50, $100, etc). After you find a location using our store locator, follow the instructions specific to the selected store.

We ask for basic ID verification information (e.g. the information off your drivers license). This includes name, address, and date of birth. We check these against public records to make sure you are a real person. If we are unable to confirm your identity you have the option of submitting a scan of your license or other verification document.

We treat your information very carefully. All information is encrypted, and then stored on encrypted hard disks. All communication happens through SSL. We do not store customer funds. Any bitcoin you purchase via LibertyX is sent to your wallet of choice. We believe in keeping bitcoin as decentralized as possible and keeping users in control.

We are always looking for talented individuals passionate about bitcoin and fintech. Please send your LinkedIn profile and desired role to support@libertyx.com. We’re currently looking specifically for full-stack developers.

First off, thanks for your interest! Please fill out the template form here and we’ll get back to you with more details on getting set up. We have received many requests to become part of the LibertyX network and will onboard new stores in order of request received.